Production hub

Your Entire Production Workflow, in One Place

Plan, cut, review and deliver every content piece at volume. Use the tools your team needs, in the order your team already works.

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The Mastershorts Tickets screen with a ticket open: its brief on the left, and its phase, status, version, project, assignee and due date on the right.
Relay pipeline

One Ticket. Every Desk. Idea to Publish.

Every content piece has one ticket, and every desk knows exactly when it's their turn.

  • Accept or Reject in One Click

    Each gate routes the ticket on, or back to the right desk with feedback.

  • Full Audit Trail on Every Ticket

    Every handoff, note and decision is logged on the ticket itself.

  • List, Board, Workload, Calendar: Same Data

    Switch views without losing context. Every desk sees the same ticket.

The Tickets list, grouped by phase, with each ticket's status, creator and due date.
Frame-accurate review

Feedback That Lands
on the Exact Frame

Point at the problem, not around it. Leave feedback right on the timeline, compare any two cuts, and keep the whole history of every version in one place.

The review screen comparing version 1 and version 2 of a content piece side by side, with timestamped feedback from the editor and the audio producer beside it.
  • Feedback on the Timeline

    Pin a note to the exact second or a span. Markers sit on the track so everyone jumps straight to the moment.

  • Compare Any Two Versions

    Play 2 different versions side by side, in sync, and see exactly what changed between cuts.

  • Full Version History

    Every cut keeps its notes, replies and fixes, so you can see what changed and why.

One Drive for Every File You Reuse

Videos, voiceovers, logos, templates, SFX, and music in a drive inside Mastershorts. Save a file once and pull it into any scene, on any ticket, for every piece after.

  • A shared drive built into the workspace
  • Save every type of file once, reuse them everywhere
  • Drop library files straight into any scene
Workload planning

Drag, Drop, Delivered. Nobody Over Their Limit.

Hand out work in one drag. Mastershorts knows who has room and nudges anything that stalls.

  • Drag a card onto a person's day to assign and set the due date
  • Claim limits per person: Over limit or Has room
  • Auto-nudge after 24 or 48 hours idle
  • Waiting and Arriving queues, plus overdue alerts
The Workload view: four tickets waiting on the left, the script desk's week per person, and a warning that 13 scripts are overdue.
Pipeline Analytics

See the Bottleneck Before
It Costs You a Post

Know your slowest step, your cleanest desk and your first-pass rate without building a spreadsheet.

The Analytics screen: pipeline health across 71 tickets, weekly momentum, median time in each stage, and the pass rate at every review gate.
  • Gate Quality

    Pass rate per gate and where rejects went.

  • On-Time Delivery

    Due-date hit rate and the oldest overdue.

  • Review Breakdown

    Comments by type, % resolved, versions per cut.

  • Export Anything

    Every widget expands and exports.

Customisable Workflows

Workflows That
Fit Your Team

Start from a preset that matches your team, then shape every phase and sign-off. Switch any time without tickets losing their place.

Workspace settings, Pipeline: the nine phases of the Full relay preset, each with its type and who approves it before it moves on.
  • Rename and Retype Phases

    Words, Sound, Pictures, Cut, Sign-off, Publish or General.

  • Choose Who Approves

    Moves on when submitted, when checked, or when a role signs off.

  • Switch Safely

    Every ticket keeps its place. Unused stages disappear from reports.

  • Your Own Words

    Rename statuses so they read like your team talks.

FAQ

Frequently Asked Questions

Everything teams ask before moving their content work to Mastershorts.

No. Switch off the desks your team does not use and keep the rest. Tickets only move through the steps you turn on, and you can add them back any time.

Still Have a Question?

Our team answers within one business day.

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Talk to our team

Contact Us

Questions about pricing, onboarding or moving your team over? Send us a note and the Mastershorts team will get back to you.

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Set up your pipeline, invite your team and move your next content piece from brief to approved cut in one place.

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